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1. Introduction

Vikas Academy is committed to protecting your privacy and ensuring transparency in data handling practices.


2. Information We Collect

a) Personal Information

  • Name
  • Phone number
  • Email address

b) Device Information

  • IP address
  • Browser type
  • Device details

c) Cookies & Tracking Data

  • Website usage data
  • Preferences

d) Message Data

  • WhatsApp and RCS communication records
  • Interaction logs

3. Purpose of Data Collection

We collect data to:

  • Provide services
  • Improve user experience
  • Send updates and notifications
  • Ensure compliance with regulations

4. Consent for WhatsApp & RCS Data Processing

By opting in, you consent to receive communications via WhatsApp and RCS.

You may opt out anytime by replying “STOP” or contacting us.


5. Legal Basis for Processing

We process data based on:

  • User consent
  • Contractual necessity
  • Legal obligations

6. How We Use Collected Data

Your data may be used to:

  • Deliver services
  • Send notifications
  • Improve performance
  • Ensure compliance

7. Data Retention & Deletion

We retain data only as long as necessary.

Users can request deletion by contacting us.


8. Data Sharing with Third Parties

We may share data with:

  • Messaging platforms (Meta/WhatsApp)
  • Telecom providers (RCS)
  • Service providers

All sharing complies with applicable laws.


9. Security Measures & Encryption

We implement:

  • Encryption protocols
  • Secure servers
  • Access controls

However, no system is completely secure.


10. Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience
  • Analyze usage patterns

Users can disable cookies via browser settings.


11. Data Transfer & Storage (India-based)

Data is primarily stored in India. Any transfer outside India will comply with applicable data protection laws.


12. User Rights

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Withdraw consent

13. Policy for Children

Our services are not intended for children under 18 without parental consent.


14. Updates to Privacy Policy

We may update this policy periodically. Users will be notified of significant changes.


15. Governing Law (India)

This Privacy Policy is governed by Indian laws. Jurisdiction lies in Pune, Maharashtra.


16. Contact Information